Privacy Policy

At Village Green Dental, we are committed to protecting the privacy and security of our patients’ personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.

1. Information We Collect

To provide you with an effective dental hygiene reminder service, the app may collect the following information:

  • Account Information: Name, email address, and phone number (if provided during registration).

  • Appointment Data: Dates and times of your past and upcoming hygiene appointments.

  • Device Information: Type of mobile device, operating system version, and unique device identifiers.

  • Usage Data: Information on how you interact with the app (e.g., notification clicks, feature usage).

2. How We Use Your Information

We use the collected data strictly for the following purposes:

  • Reminders: Sending push notifications for upcoming cleanings and check-ups.

  • Personalization: Tailoring oral hygiene tips based on your treatment history.

  • Communication: Contacting you regarding office updates or appointment changes.

  • Improvement: Analyzing app performance to enhance the user experience.

3. Permissions and Data Access

The app may request access to certain device features to function correctly:

  • Notifications: To send hygiene and appointment reminders.

  • Calendar: To sync your dental visits with your personal schedule.

  • Storage: To allow you to upload images of insurance cards or dental concerns.

4. Data Security and Storage

Your data security is our priority.

  • Encryption: All data transmitted between the app and our servers is encrypted using industry-standard protocols.

  • Canadian Residency: Consistent with PIPEDA and PHIPA requirements, we prioritize the secure handling of health-related information within professional Canadian dental software standards.

  • No Third-Party Selling: We never sell, rent, or trade your personal information to third parties for marketing purposes.

5. Compliance with Canadian Laws

Village Green Dental complies with:

  • PIPEDA (Personal Information Protection and Electronic Documents Act).

  • PHIPA (Personal Health Information Protection Act, Ontario).

  • CASL (Canada’s Anti-Spam Legislation) regarding all digital communications.

6. Your Rights and Data Deletion

You have the right to access the personal information we hold about you. If you wish to close your account or request the permanent deletion of your app data, you may:

  1. Use the “Delete Account” feature within the app settings.

  2. Contact us directly at [Insert Office Email] or call (613) 592-7100.

7. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this page regularly.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

Village Green Dental Village Green Dental Kanata, ON Email: info@villagegreendental.ca Phone: (613) 592-5922